___________________________ Like many businesses, ours relies on the part-time labour from University students, mostly covering evening reception duties. It is a position that requires answering the telephone in a friendly manner, and efficiently relaying the...
Nationally recognized and successful brands have often become so for good reason. The people who built them are often hailed as titans of industry whose success is rooted in legendary customer service, the willingness to take risks, or often both. Their brands become...
My wife, during her career as a teacher, used to comment to me about the importance of a good school secretary in maintaining a smooth running school. She had experienced several, in her particular case, all female. A good one could be the benevolent caring motherly...
Whenever our family plans a vacation, we visit travel sites on the Internet to do some preliminary research. Particularly, I like to read the reviews of other travelers in the hope that I might gain an unvarnished view of a particular property. After all, relying...
